I got it. I got it. You got it.

Empathy is a cornerstone of effective communication

The Sunflower State is broadening mediation’s reach.

Like a surgeon, arbitrating for the very first time. (Apologies to Weird Al)

This is a “Pretty Mess”

New York endorses the clickwrap

Effective vindication is not part of a well balanced breakfast.

Who gets the last say?

Fourth Circuit weighs in…

Neutrals that are deceitful taint the whole ADR process

It’s not wrong to expect your neutral to be ethical.

It’s not about hurt feelings.

Integrity is paramount.

Agreeing to arbitrate must be intentional.

Honored & Humbled

Mediation can be great because it allows for a deep dive into the real problems.

Honored & Humbled

Mass Arbitrations can present their own problems.

Existence of a valid arbitration agreement must be determined before arbitrability can be addressed.

SCOTUS continues to have its eye on arbitrations